1. Terms of Use

By purchasing and using the Santa Hotline service, you agree to the following:

You are purchasing access to a phone number powered by an AI-based Santa voice experience.

This service is for entertainment purposes only and is designed to provide children with a magical and wholesome holiday interaction.

You are responsible for ensuring that children using the hotline do so under appropriate adult supervision.

2. Refund Policy

Because access to the Santa Hotline and Santa ID certificate is delivered immediately upon purchase, all sales are final.

We do not offer refunds except in cases of:

Duplicate charges

Technical issues preventing access that cannot be resolved within 72 hours

If you believe you are eligible for a refund, please contact us at the email below.

3. Privacy Policy

We take your privacy seriously. We do not collect personal data from children. Any names or preferences shared by children during calls are not stored or recorded.

The purchaser’s name, email, and phone number are used only to:

Deliver the Santa hotline number and Santa ID certificate

Provide receipts or support communication

We do not sell or share your information with any third party.

4. Safety and Child Protection

The Santa Hotline AI is a pre-scripted, family-friendly experience.

There is no live person on the line, and no personal information is required or stored.

Parents are encouraged to supervise use of the hotline for safety and fun.

5. Contact Us

If you have questions, issues with your order, or need assistance:

Email: [your support email]
Phone: [optional]
Business Name: [Your Company Name]
Hours: Monday–Friday, 9am–6pm EST